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Privacy
Policy

Last Updated: January 1, 2025

1. Overview

Global Reach Corporation (“we,” “us,” or “our”) operates globalreachcorp.com and provides financial services and insurance brokerage from our Toronto, Ontario headquarters. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario law.

Contact: Global Reach Corporation, 468 King St West, Suite 500, Toronto, Ontario M5V 1L8, Canada. Email: info@globalreachcorp.com

2. Information We Collect

Information You Provide:

  • Contact details (name, email, phone, mailing address)
  • Insurance and financial information required for quoting and binding coverage
  • Health information where required for life/health insurance underwriting (collected only with explicit consent)
  • Payment and banking details for premium processing

Automatically Collected:

  • IP address and general location
  • Browser type, device, and operating system
  • Website pages visited and session data

3. How We Use Your Information

  • Processing insurance applications and policy renewals
  • Claims management and advocacy on your behalf
  • Financial planning and advisory services
  • Regulatory compliance and reporting to FSRA and other authorities
  • Communicating service updates and policy information
  • Improving our website and client experience

4. Sharing Information

Insurance Carriers: We share necessary information with insurers and reinsurers required to bind, manage, or renew your coverage. All carriers are bound by their own PIPEDA obligations.

Regulatory Bodies: FSRA, OSFI, and other Canadian regulatory authorities as required by law.

Service Providers: Trusted vendors under confidentiality agreements who support our operations (CRM, document management).

We never sell personal information to third parties for marketing purposes.

5. Your PIPEDA Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Withdraw consent to non-essential processing
  • Request deletion of information not required for regulatory purposes
  • File a complaint with the Office of the Privacy Commissioner of Canada

Submit requests to info@globalreachcorp.com — we respond within 30 days.

6. Cookies

We use essential and analytics cookies to improve website performance. We do not use advertising or tracking cookies for third-party marketing purposes. You may disable cookies in your browser settings.

7. Security

We maintain SSL/TLS encryption, role-based access controls, and regular security assessments. Sensitive insurance and financial data is stored in encrypted, access-controlled systems. We notify affected individuals and the OPC of breaches per PIPEDA requirements.

8. Retention

Insurance policy records are retained for a minimum of 7 years following policy expiry as required by FSRA regulations. Financial planning records are retained per IIROC and applicable provincial standards.

9. Children’s Privacy

Our services are directed at adults and businesses. We do not knowingly collect personal information from individuals under 18 without parental consent.

10. Policy Changes

Material changes to this policy will be communicated via email to existing clients and website notice. Continued use of our services constitutes acceptance.

11. Contact Us

Global Reach Corporation — Privacy Officer
468 King St West, Suite 500, Toronto, Ontario M5V 1L8, Canada
info@globalreachcorp.com